Overview
Leaquida Waterproofing (“Leaquida”, “we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information you provide when you use our website and services.
This Privacy Policy explains how we collect, use, store and protect information obtained through our website. By using our website or submitting information through our forms, you agree to the practices described here.
Information We Collect
When you contact us or request an estimate, we may collect:
- Name
- Email address
- Phone number
- Property address (if provided)
- The service you need and how urgent it is
- Anything else you choose to tell us in a form, email or call
We may also collect technical information automatically:
- IP address
- Browser type and version
- Device information
- Pages visited on our website
- Date and time of visits
- Referring websites
How We Use Your Information
We use the information to:
- Respond to inquiries and service requests
- Schedule inspections and consultations
- Prepare estimates and project information
- Improve our website and customer experience
- Send updates about our services (you can opt out at any time)
- Keep our website secure and working well
- Comply with legal obligations
Cookies and Tracking
Our website uses cookies and similar technologies to make the site work, to understand how visitors use it and to measure our advertising.
You can disable cookies in your browser settings, but some features of the website may not work as intended.
Third-Party Services
We use trusted third-party services that may process limited data on our behalf, including:
- Google reCAPTCHA — protects our forms from spam
- Google Maps — shows our location and service area
- Meta Pixel — measures the results of our advertising
- Website hosting and email providers
These providers have their own privacy policies that govern how they handle data.
Information Sharing
Leaquida does not sell, rent or trade personal information.
We share information only when necessary to:
- Work with service providers that support our business
- Comply with legal requirements
- Protect our rights, property or safety
- Complete a business transaction where legally required
Anyone who receives information from us is expected to keep it confidential and secure.
Data Retention
We keep personal information only as long as needed for the purposes described in this policy, to meet legal obligations, resolve disputes and enforce agreements.
Data Security
We use reasonable administrative, technical and physical safeguards to protect personal information from unauthorized access, disclosure, alteration or destruction. No method of online transmission or storage is 100% secure, but we take protection seriously.
Your Choices
You can ask us to access, correct or delete the personal information we hold about you, or to stop sending you marketing messages. Contact us using the details below and we will respond within a reasonable time.
Third-Party Websites
Our website may link to other websites. We are not responsible for their privacy practices or content, and we encourage you to read their privacy policies.
Children’s Privacy
Our website and services are not intended for children under 13. We do not knowingly collect personal information from children. If we learn that we have, we will delete it.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a new “last updated” date.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, contact us:
58 Six Point Rd, Etobicoke, ON M8Z 2X2
Phone: (416) 992-5858
Email: info@leaquida.ca